Legal

Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Thinkeys Infotech Private Limited ("NuAura.Ai", "we", "us"), based in Chennai, Tamil Nadu, India, handles information in connection with our website and the NuAura.Ai platform.

1. Information we collect

Information you give us: when you book an assessment, contact us, or sign up, we collect your name, work email, company, role, deployment preference, and anything you write in a message.

Usage data: standard technical data such as IP address, browser type, pages viewed, and referring source, collected to operate and improve the site.

2. How we use your information

To respond to enquiries and schedule assessments; to provide, maintain, and improve our services; to send service or relationship communications you have asked for; and to meet legal and security obligations.

3. Customer telemetry and product data

When you use the NuAura.Ai platform, telemetry and operational data are processed to deliver reliability insights. Where NuAura.Ai is deployed on-prem or in your own environment, that data stays within your environment. Where we process data on your behalf, we act as a processor under your instructions and the terms of your separate agreement with us.

4. Legal bases

We process personal data under applicable law, including India's Digital Personal Data Protection Act, 2023, and, where relevant, the EU/UK GDPR — on the bases of your consent, our legitimate interests in running our business, performance of a contract, and legal compliance.

5. How we share information

We do not sell your personal information. We share it only with service providers who help us operate (for example, email delivery and analytics), under confidentiality obligations, and where required by law or to protect our rights.

6. Data retention

We keep personal data only as long as needed for the purposes above or as required by law, after which it is deleted or anonymised.

7. Security

We use technical and organisational measures appropriate to the risk to protect personal data. No method of transmission or storage is completely secure, but we work to protect your information and review our controls regularly.

8. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, object to or restrict certain processing, and withdraw consent. To exercise these rights, contact us at [email protected].

9. International transfers

We are based in India and may process data there or with providers in other countries. Where required, we put appropriate safeguards in place for cross-border transfers.

10. Cookies and analytics

We use a small number of cookies and similar technologies to run the site and understand usage. You can control cookies through your browser settings.

11. Children

Our services are intended for businesses and are not directed to children. We do not knowingly collect data from children.

12. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by the date above.

13. Contact us

Questions about this policy or your data? Email [email protected] or write to Thinkeys Infotech Private Limited, Chennai, Tamil Nadu, India.