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Terms of Service

Terms of Service

Welcome to NuAura.Ai (“NuAura”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our website https://nuaura.ai, platform, services, products, and documentation (collectively, the “Service”). By accessing or using NuAura, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use the Service.


1. Eligibility

By using NuAura, you affirm that:

  • You are at least 18 years old and capable of forming a binding contract

  • You have the authority to act on behalf of a company or organization if using on their behalf


2. Account Registration

To use NuAura’s platform, you must register an account and provide accurate, complete information. You are responsible for:

  • Safeguarding your account credentials

  • All activities occurring under your account

  • Promptly notifying us of any unauthorized use


3. License & Usage Rights

Subject to these Terms, NuAura grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Service solely for internal business operations.

You may not:

  • Reverse-engineer, decompile, or modify the Service

  • Use the Service to develop a competing product

  • Access or monitor the Service for benchmarking or uptime comparisons

  • Use the Service for illegal, harmful, or abusive purposes


4. Customer Data & Telemetry

You retain all rights to the data you send to NuAura, including logs, metrics, traces, and telemetry (“Customer Data”).

By using the Service, you grant us the right to:

  • Process Customer Data solely to deliver the features of the Service

  • Use anonymized, aggregated data to improve our models and systems

  • Securely store and transmit Customer Data as required

We do not claim ownership of your Customer Data.


5. Intellectual Property

All intellectual property rights in NuAura.Ai, including software, algorithms, user interfaces, and documentation, are owned by us or our licensors. You agree not to copy, distribute, or commercially exploit any part of the Service beyond what is expressly permitted.


6. Payment & Subscription Terms

Certain features of NuAura are provided on a paid subscription basis:

  • Fees are billed in advance, monthly or annually, as selected

  • All payments are non-refundable unless otherwise stated

  • Subscriptions renew automatically unless canceled before renewal

  • You are responsible for all taxes (excluding those on our income)

For enterprise plans, custom contracts and SLAs may apply.


7. Service Availability

We strive for high uptime and reliability, but we do not guarantee that the Service will be uninterrupted or error-free. Scheduled maintenance and updates may result in temporary downtime. We’ll provide advance notice when feasible.


8. Termination

You may cancel your account at any time. We reserve the right to suspend or terminate access if:

  • You violate these Terms

  • Non-payment occurs after notice

  • You engage in abuse or misuse of the platform

Upon termination, your right to use the Service ends, but certain provisions (e.g., ownership, disclaimers, liability) will survive.


9. Warranties Disclaimer

NuAura is provided “as is” and “as available” without warranties of any kind, express or implied.

We do not warrant that:

  • The Service will meet your requirements

  • The Service will be error-free or available at all times

  • Any data or results will be 100% accurate or reliable

Use the Service at your own risk.


10. Limitation of Liability

To the fullest extent permitted by law:

  • NuAura shall not be liable for any indirect, incidental, special, consequential, or punitive damages

  • Our total liability for any claim will not exceed the amount you paid in the past 12 months (if any)


11. Indemnification

You agree to indemnify and hold NuAura, its affiliates, officers, and employees harmless from any claims, damages, or losses arising out of your:

  • Violation of these Terms

  • Misuse of the Service

  • Infringement of any rights of another party


12. Modifications to the Terms

We reserve the right to update or modify these Terms at any time. When we do, we will revise the “Last updated” date and may notify you. Continued use of the Service constitutes your acceptance of the revised Terms.


13. Governing Law

These Terms are governed by the laws of the Republic of India. Any disputes arising shall be resolved in the courts of [Insert Jurisdiction, e.g., Chennai, Tamil Nadu].


14. Contact Us

If you have questions about these Terms, contact us at:
contactus@nuaura.ai
https://nuaura.ai